Federico and Erik facilitated very successfully a couple of one-day ‘Kick-Start’ workshops as the Delegation of the European Commission in South Africa called those workshops that aim at reaching understanding and full support and commitment for the implementation by the different stakeholders.
How to ‘manipulate’ the truth with indicators?
Below article in Dutch in Nu.nl of 18 Dec. 2017 is about how the Dutch Railways (NS) has solved their problem of too populated trains for which they had already been sanctioned twice by the Government. A third sanction would mean that the High Speed Train service would be offered to another provider …
Change of mindset!
Dear Erik,
I’d like to express my gratitude and satisfaction for having met you and for having had the chance to join this great training, which is quite a change of mindset!
Differences between a TRAINING and a WORKSHOP …
When discussing an assignment with a client I sometimes get the impression that an event is supposed to be a TRAINING, but later I learnt that the client actually wants to reflect on their own strategy. Then I would call it a WORKSHOP…. In some cases an assignment is diplomatically even referred to as a Training Workshop, which in my perception is not an existing concept. And indeed when I asked about what they actually want, they tell me that they want both … a Training and a Workshop …
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The LFA Facilitation training evaluated …
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A moderator or facilitator needs to help others determine:
– a broad enough Entity,
– and invite valuable participants WHO want to share required information and criticism,
– a safe environment by setting the room and mixing participants,
– the organizational context (‘force field analysis’),
– a mutual understanding WHY a change is required; what real existing problems block progress,
– WHAT the project can realistically achieve (Results) and what not (Assumptions for monitoring),
– WHAT this will actually mean; the indicators,
– WHAT the project can do and what not (Assumptions for monitoring),
– by WHOM. Which organisation(s) will be responsible for the implementation and
– the required organizational capacity by assessing internal organizational obstacles and design the organizational capacity plan (the ‘HOW will it happen’ matrix).
The facilitator needs to make the above steps happen in a smooth natural way involving each and everybody equally by only have them talk about the content.
After having gone through several ‘crises’ all participants managed finally to raise out of the ‘field with land mines’ and help the group as a real confident moderator!